Terms of service

1. Introduction

Welcome to Sombreros Martis. By accessing and using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website.

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

Prohibited behavior includes harassment, transmitting offensive content, or disrupting the normal operation of the website.

3. Products and Orders

All products are subject to availability. We reserve the right to limit quantities or cancel orders at our discretion.

We make every effort to display product details, colors, and descriptions as accurately as possible. However, slight variations may occur due to the handcrafted nature of our products.

4. Pricing and Payments

All prices are listed in the selected currency and may be subject to change without prior notice.

Payments must be completed at checkout using the available payment methods. We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

5. Intellectual Property

All content on this website, including text, images, graphics, logos, and design, is the property of Sombreros Martis and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without prior written consent.

6. Limitation of Liability

Sombreros Martis shall not be liable for any damages resulting from the use or inability to use this website, including direct, indirect, incidental, or consequential damages.

We do not guarantee that the website will be error-free, secure, or continuously available.

7. Privacy Policy

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

8. International Sales

Sombreros Martis operates from Colombia and offers international shipping to countries including the United States, Canada, and Mexico.

Customers are responsible for complying with local regulations, including customs duties, taxes, and import requirements.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect once published on the website.

10. Governing Law

These Terms and Conditions are governed by the laws of Colombia. Any disputes will be resolved under the jurisdiction of Colombian courts.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Email: atencionalcliente@sombrerosmartis.com
Phone / WhatsApp: +57 321 634 8780

12. Acceptance of Terms

By using our website or placing an order, you agree to these Terms and Conditions.